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If you're new to Alpacka, the first thing to check out here is our Raft Durability Page.

Tough as Alpacka Rafts are, they do get damaged from time to time.  The most common culprits are forceful impacts on sharp objects (broken shale, barbed wire, etc.) and operator accidents (such as hooking your foot on the seat during a bail-out). 

Our design emphasis is on field repairability.  When it really counts, it doesn't matter what someone can do with a hot air welder 4,000 miles away.

Service by Alpacka Raft:

We can do repairs at our workshop, as well as certain modifications.  The procedure is:

1. Clean & Dry Your Boat.  Our shop isn't set up to clean or dry boats.  A boat shipped wet stinks and may stink permanently.  There are three "ouch!" fees you can avoid: washing, drying, and pain & suffering.  
2. Include a Note: Enclose a note with your name, contact info, and request for repairs.
3. Write your name on your boat or on a piece of masking tape and place it next to the main valve.  Don't do this on duct tape - it wears off immediately!
4. Ship to: Alpacka Raft LLC, P.O. Box 1091, Mancos CO 81328.
5. Order through our website for the service in question (see "Parts & Service, at screen left).  If everything you need is listed, go ahead and pay via credit card.  If some or all of the services you need aren't listed, simply order "Service" and leave the order unpaid.   When your boat arrives, we can alter your order and send an up-to-date e-mail invoice for payment.  Placing this order through our site ensures that we get the proper shipping address and have a reference in our system for your boat.

Although this might seem complex, it hastens turnaround time and makes it easy to track your boat.  Boats that get sent in undocumented or with no accompanying service order often end up sitting for a bit while we sort out who it's from, what it needs, and if it's been paid.

Field and Home Repairs It's not really a wilderness boat if you can't fix it in the wilderness.
	Grizzly Bear Eats Boat...  Grizzly bear eats Alpacka Raft. Sheri, the inventor of Alpacka Rafts, rebuilds the boat with her usual day-trip repair supplies.
	Your Repair Kit, & How To Use It  A basic repair kit comes with your boat. Here are the basics on how to use it...
	Troubleshooting: Seat, Seat Back, and Spray Deck Pillow Problems  Common fixes for seats, seat-backs, and inflatable spray-deck pillows.
	Troubleshooting: Valve Leaks  Grit, mud, ice, and hard use sometimes affect even the most robust valves performance. This page IDs the most likely valve difficulties.
	Field Repairs for the Main Tube  Tube damage is rare on our boats, and it's usually just a puncture. Just in case, we have instructions for the full gamut of tube damage.
	Spray Deck Field & Home Repair  The boat is tough, but the deck is lightweight. You've damaged your deck... what now?
	Tips on Using Aquaseal  Aquaseal is very useful. It is also far more sensitive than many users realize. Aquaseal is a slow-drying, air-curing toluene glue that it highly sensitive to moisture during the drying process.
	Repairing Gouges in your Floor  You can rejuvenate a badly scratched floor with a little Aquaseal and acetone by following these steps.
Custom Enhancements
	Introduction to Do-It-Yourself Mods  The basics on boat modding, how it affects your warranty.
	Decorating Your Boat: Cosmetic Enhancements  Simple alterations to decorate or change the appearance of your boat (& paddle).
	Gluing to Your Boat  Gluing can be the trickiest part of boat modification to "learn from scratch," so we've assembled a quick primer on it.
	Glue FAQ & Additional Information  A little more info and background on gluing.
	Using Aquaseal as an Improvised Glue  Sometimes, urethane glue just isn't available. This unique protocol will let you use Aquaseal most effectively in it's place.