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We offer in-shop repair and retrofit services for used Alpacka Rafts. You must send your raft to us for repair, warranty, or retrofit service. Always CLEAN your raft first and include your receipt and contact info.
Plan Ahead! Repairs and retrofits may take up to 3-4 weeks depending on the season! Springtime in the North is the busiest time. If you need your raft sooner, you must call the shop to make special arrangements. 970-533-7119.
You must Contact Us to obtain a service authorization before returning any products for service and repair. Once you have obtained a service authorization, your products must be shipped to us at the following address:
Attn: Repair Service
484 E. Frontage Road
P.O. Box 1091
Mancos, CO 81328